Get in Touch with Us
Welcome to the FMCP® Benefit Office! Our dedicated team of Participant Advocates are here to support you with any questions or concerns regarding your benefits. Whether you need help with a claim, require a new medical ID card, have experienced changes in family status, or need to update your contact information or coverage — we are here to assist you.
Please note that the Benefit Office experiences higher call volumes on Mondays, Tuesdays, and daily between the hours of 11:30 AM and 2:00 PM EST. If you are experiencing an extended wait time, we encourage you to contact us during non-peak hours. You may also contact us through the “Contact Us Today” form below. A Participant Advocate will reply to you within one business day.
Participant Portal
Access your benefits with ease through the FMCP Participant Portal, designed to provide you with the tools and information you need to manage your benefits efficiently, whenever and wherever it’s convenient for you.
Call Us
To speak directly with one of our Participant Advocates, call during our business hours of 8 AM to 7 PM EST, Monday through Friday.
Toll-Free: 1-877-937-9602
Local: 1-706-841-7000
Write Us
NECA/IBEW Family Medical Care Plan
Benefit Office
410 Chickamauga Avenue, Suite 301
Rossville, GA 30741
Fax: 1-706-841-7020
Contact Us Today
Complete the online form below to get in touch with the FMCP Benefit Office. A Participant Advocate will review your message and respond promptly.